Arbordy Business Solutions - Legal Policies

PAIA Manual (Promotion of Access to Information Act, 2000)

1. Introduction

This PAIA Manual is prepared in accordance with the Promotion of Access to Information Act, 2000 (PAIA). It outlines how individuals may request access to records held by Arbordy Business Solutions.

2. Company Details

Business Name: Arbordy Business Solutions
Website: www.arbordy.com
Email: services@arbordy.com

3. Information Officer

Email: services@arbordy.com

4. Records Available

- Company registration documents
- Product and service information
- Customer transaction records
- Policies and legal documents

5. Request Procedure

- Submit request via email
- Describe the record clearly
- Provide contact details

6. Fees

Applicable fees may apply as per PAIA regulations.

7. Grounds for Refusal

Access may be refused if it involves confidential or restricted information.

8. Availability

Available on website or upon request.

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POPIA Privacy & Data Protection

1. Commitment

We comply with POPIA (Protection of Personal Information Act, 2013).

2. Information Collected

- Name, email, phone
- Address
- Payment details
- Order history

3. Purpose

- Process orders
- Customer support
- Improve services

4. Data Security

We use strong security measures to protect your data.

5. Sharing

We do NOT sell your data. Only shared with:
- Payment providers
- Couriers
- Legal authorities

6. Your Rights

- Access data
- Correct data
- Delete data
- Opt out of marketing

7. Retention

Data kept only as long as necessary.

8. Contact

services@arbordy.com

Contact Us Data Protection Clause

“At Arbordy Business Solutions, your privacy is our priority. All personal information submitted through this website is securely processed and protected in accordance with POPIA. We do not sell or misuse your data, and we take all reasonable measures to ensure it remains safe and confidential.”